Shipping & Returns
First Time Ordering? We Can Help!
Shipping
We will ship products via USPS, UPS, or FedEx at our discretion.
Some products may take 7-10 business days to ship depending on availability. If you choose to pickup your merchandise at our store you will receive an email when your item is ready for pickup. Order status can be checked from your account.
Remember! When ordering on the HyperStitch website, it’s important to input your Zip Code so you can select a shipping method that’s right for you.
Shipping Rates
Less than $30 = $9.75
$30.01 – $50 = $12.25
$50.01-$200 = $14.25
Over $200 = $18.25
Payment
You can pay us with a Credit Card. Your payment is processed through our credit card processor and we never have access to your information. We receive confirmation once payment is made and begin processing your order.
We also accept Certified Checks and Money Orders mailed to us. Please note that your order will not be processed until payment has been received. Please allow at least 1 additional week to receive your order if paying by Certified Check or Money Order.
Return Policy
Due to the custom nature of most garments decorated by HyperStitch, we have a no return policy. If it can be proven that a production error has been made on our end, we are more than happy to fix the error and provide our customer with what was ordered. If you have any questions, do not hesitate to Contact Us.